Image description

Mediation and

 Community Support

Enabling people to find workable solutions in difficult situations

Volunteering Opportunities

Are you looking for an exciting, challenging and rewarding opportunity working with people in the Warwickshire area? Then why not become a Volunteer Mediator with MACS?

As well as being a great opportunity for individual development, mediation is increasingly recognised as one of the most positive dispute resolution tools and is widely used in the public and private sector.

If you can:

  • Communicate in a clear and helpful way
  • Commit to working on a voluntary basis
  • Work as part of a team
  • Work in a confidential manner.

If you:

  • Want to learn new skills
  • Have a friendly way with people
  • Have a good sense of humour
  • Want to do something that is flexible enough to fit in with your life.

Then contact the service by calling 07594 653530 or or by

email to learn more, please provide a contact name and telephone number.

Image description

What would the commitment be?

We ask our volunteers to commit for a minimum of two years after completion of the Mediation Skills Training. There is flexibility to the volunteering hours as some clients are only available during school hours or only evenings so cases can be matched to volunteers’ general availability.

To keep skills current we expect each volunteer to work on a minimum of four cases per year, many choose to do more. Additional relevant training opportunities are provided along with Volunteer Support Group meetings. Our volunteer mediators predominately work on neighbour/community mediation. Our mediators practice in pairs and mediators give each other constructive feedback after each mediation visit. The service staff are available for supervision, support and debriefing as required.

MACS Mediators Forum

There is an on-line forum for MACS volunteer mediators to share their mediation experiences, seek and offer guidance, and access mediation resources. To ensure our commitment to complete confidentiality this forum may only be accessed by mediators who have registered their membership with MACS, and postings do not include any information which might identify specific cases, clients or colleagues.

Registered members can access the forum here.