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The Charity Mediation And Community Support (MACS) is an independent, voluntary organisation providing Mediation and Conflict Coaching where people are experiencing neighbour, family and workplace disputes, and training in constructive dispute resolution.

Mediation is a positive conflict resolution tool and is widely commissioned by public and private sector organisations where empowerment, collaborative problem solving, group and personal needs are valued. Our team of trained, approved Mediators and Conflict Coaches have experience in dealing with a wide variety of cases, enabling people to find workable solutions in difficult situations.

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Mediation And Community Support

  • delivers constructive conflict resolution services for the benefit of the general public to enable people to find workable solutions in difficult situations
  • offers a consultation, training and dispute resolution service to organisations looking to improve their ability to engage in conflict constructively, and resolve complaints and grievances
  • creates volunteering and employment opportunities for the benefit of individuals and local communities.


Mediation And Community Support started in 1999 and has grown from a from a small, locally focused volunteer group to an incorporated Company Limited by Guarantee with Registered Charity Status providing a broad range of mediation services and training across Warwickshire.

Volunteers are recruited from across the county and are trained in mediation skills and supported in their work on cases in their local communities. Working relationships have been formed with other statutory and voluntary agencies ensuring appropriate and timely referrals to MACS and constructive collaboration on issues of joint interest.


We are grateful to Nuneaton and Bedworth Borough Council, Orbit Housing (Stratford-on-Avon) and individual donors for their support and for their contributions and commitment to making mediation available as widely as possible. We are also grateful to WAYC, local churches and voluntary organisations for their assistance, both practical and in kind.

Volunteering Opportunities

The service is strongly supported by our team of volunteer mediators who provide a professional service to the community.

Board of Trustees

Our trustees have a range of backgrounds, experiences and talents, with a common interest in constructive conflict resolution for the benefit of the community.

Annual Report

MACS latest Annual Report is now available on-line as a PDF Document.

Contact us and Follow us

You can contact the service by calling 07594 653530 or by giving a contact name and telephone number.

Follow us on Facebook and Twitter.

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