Enabling people to find workable solutions in difficult situations
Conflict Coaching
begins with an understanding that for each of us conflict is
inevitable and rather than it being a 'bad thing', it is an
opportunity for learning, connection and insight.
Conflict coaching is
a way used to support people's ability to engage in, manage or
productively resolve conflict. The coach works one-to-one with the
person experiencing conflict. Conflict coaching enables the person
to talk about the conflict with a neutral third party (the conflict
coach), consider options for managing the conflict, and design an
approach to the conflict that may or may not involve the person
they are in conflict with.
Conflict coaching helps people to explore possible ways of
resolving their difficulty, look at ways in which they might
resolve their situation even if the other person in the conflict
did not wish to participate in a conflict resolution process.
The purpose of Conflict Coaching is to support the person to make
new decisions, create new perspectives and learn and practice new
ways of responding to their situation.
Conflict coaching can
be useful in a variety of circumstances, including conflicts in the
workplace, community disputes, family disagreements or business
conflicts.
An entrenched, unresolved conflict is characterised by the phrase
'If you keep doing what you've always done, you'll keep getting
what you've always got'.
Where the person with the conflict is open to considering that
their own responses may not be the best they can be in a situation,
Conflict Coaching can provide a powerful support on their journey
to discover better ways forward, for themselves and for the
situation they are finding difficult.
Even where the 'cause' of the difficulty is considered to be solely
due to someone else, Conflict Coaching can be an option for example
where the individual wants to find more self-supporting responses
to the behaviour of the other.
Conflict Coaching offers individuals who are experiencing stress,
emotional or health difficulties as a result of unresolved conflict
and who are open to the possibility that they may be able to create
other ways of responding that may be more self-supporting and
constructive, the chance to do just that.
If the person decides that they need to have a conversation with
the other person, the conflict coach can help them prepare by way
of looking at what gets in the way of having useful conversations,
what messages they want to give, and what will make the discussion
constructive for both of them. In this way, the person will enter
the conflict resolution discussion more prepared and with more
confidence.
The conflict coach
serves as a confidential listener, helps the person to explore the
situation from a number of different angles, supports them in
considering their options and helps them come up with a plan of
action to deal with the conflict.
It is the person being coached , not the Conflict Coach that is
responsible for the outcome. The conflict coach uses processes and
skills to help the person develop more clarity about the situation,
enabling them to effectively and confidently make decisions to
manage the conflict.
The coach will enable the client to reflect on their difficult
situation or unresolved conflict, and their responses to it, in
order to help them create different ways of responding that support
them in dealing with it more constructively and more effectively.
The sessions explore how the person is responding to their present
situation rather than explore any personal history or events in
their past.
Conflict coaching is provided through 1 to 3 meetings of between 1
and 1 & 1/2 hours with a CAOS trained and experienced Conflict
Coach.
The purpose of Conflict Coaching is to support a client in making
new decisions, about creating new perspectives to their situation,
about learning and practising new ways of responding to their
situation.
The purpose of
Conflict Coaching is to support a person in making new decisions,
about creating new perspectives to their situation, about learning
and practising new ways of responding to their situation.
Having 'ongoing' Conflict Coaching can mean sessions become ways of
'offloading' stress about a situation without leading to any
change. This can risk simply entrenching the difficulty rather than
help the person to create change. That change may simply mean
creating a different perspective without needing any external
'action'.
The limit of 3 sessions challenges the person to step out on their
own to deal with what is ultimately their 'owned' difficulty - or -
to actively decide that at present they do not wish to deal with
the problem but can perhaps develop ways of supporting themselves
within the situation as it is. Whichever they choose, the limit to
the number of sessions offered is 3.
A client can return for Conflict Coaching after 6
months.
No, it is neither
therapy nor counselling. Its purpose is to enable the person to
reflect on their difficult situation or unresolved conflict, and
their responses to it, in order to help them create different ways
of responding that support them in dealing with it more
constructively and more effectively.
There is not an ongoing 'therapeutic' relationship with the Coach
and the sessions explore how the person is responding to their
present situation rather than explore any personal history or
events in their past. The Coach does not 'analyse' the person or
give any form of diagnosis or label.
The conflict Coaches
are people who have trained and worked as Mediators in a range of
disputes for at least one year and often much longer.
They have gone on to develop their skills in this area to become a
Conflict Coach, providing one-to-one support for people
experiencing some form of relationship breakdown, destructive
conflict or communication difficulty.
You can contact the service by calling 07594 653530 or by email. Please provide a contact name and telephone number.
Mediaton & Community
Support
07594653530
Company No. 5531082
United
Kingdom
macs1@btconnect.com
Charity No. 1119338
Registered in England & wales
Copyright © 2012 Mediation And Community Support