How can I access Mediation?

Cases can be referred for mediation by different local agencies including the police, local councils, housing associations and voluntary organisations and companies.

People affected by conflict themselves may also contact MACS directly for help.

To find out whether mediation can help you or your clients, call us on 07594 653530 or by email.

Will I need to pay?

MACS provides access to a Free mediation service where we have a grant or where Local Authorities or other agencies have a contract with us.

MACS will let you know if we, or another service we know of in your area, provides mediation for free for the type of disputes you are trying to resolve.

Referral agencies: If you are a Registered Social Landlord, Local Authority department, other agency or employer wanting access to mediation for your tenants, residents, clients or employees, MACS can provide mediation based on a Service Level Agreement for either a fixed or open-ended number of cases. Please contact us to discuss your interest in this.

We have over 20 years of experience to draw on in this field and have a clear insight into the issues involved in mediation provision as well as the pitfalls and obstacles to providing an effective service.